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Proven strategies to build rapport with difficult patients and reach therapy goals
Helping you help your patients' get their lives back
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3 Keys to Building Rapport

To reach goals with difficult or unmotivated patients, you have to master rapport

But there are obstacles…
  • Communication barriers
  • Angry / abusive patients
  • You lack confidence speaking with doctors
  • Unfamiliar diagnoses
  • Uncoordinated therapy team
  • What you've tried so far isn't working

Youbility’s rapport building techniques are what you need to boost your communication skills and gain confidence.   

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End the frustration - get through to your patients
The Rapid Rapport Method will result in…
  • More compliant patients 
  • Patient driven treatment plans
  • More goals achieved.
  • Improved patient satisfaction scores
  • Unified therapy team.
  • Confidence communicating with doctors.
  • Increased continuity of care.

We know the struggle of motivating some patients

Motivating patients can be difficult, and a non-compliant patient can make reaching goals seem impossible. You are in the right place. With a combined 50+ years of experience in patient care and life with a disability, we know what it's like to face resistance.

That's why we created the Rapid Rapport Method.

When you use our easy to learn techniques, you’ll:

  • melt away resistance
  • bring ease to therapy
  • help your patient return to a more independent and meaningful life.
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Steve Sconzert, disabled since 1981, and Carol Hawkins, an Occupational Therapist since 2005, founded Youbility to help you build rapport and reach patient goals.

How can we help you?

Your Plan for Reaching Patient Goals


Get the Course

Learn simple, effective strategies you can use right away


Learn the Techniques

Discover tools to amplify what you already do well


Reach Goals

Utilize new skills and see your patients make progress faster and with more ease.
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